Vulnerable Customers – Why do we need to have Training?

Telemarketing, training and black woman coaching team of men at customer service agency. Diversity,

By Angie – at Angels Admin Support I many posts and articles about Vulnerable Customers, I consult with, and provide training to clients within the Financial Services sector about Vulnerable customers, so I am aware of the need for Vulnerable Customer training, resources, empathy, and understanding, but in the past I don’t think that I […]